Following twelve months of work and discussion from a dedicated group of administrative officer (AO) members, Fórsa today publishes Reforming the AO Grade: Administrative Officers and their role in the Irish Civil Service.

A central theme that emerged during engagements with AOs over the last year is that many of the particulars of their terms and conditions – and some of the hidden pitfalls – are not widely known.

A significant number of administrative officers (AOs) have asked questions in relation to Higher Scales and how they work. This FAQ is designed to provide answers to some of the more commonly asked questions.